FRAUD ALERT: We ask for special attention when making your booking with us to ensure that you will not be a victim of a computer fraud.

For your safety, Casas da Levada will only contact you through the e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it. (any other address, even if similar should be ignored and reported to us, such as This email address is being protected from spambots. You need JavaScript enabled to view it.).

Also, we will only ask for the confirmation of your booking, a transfer of 50% of the total amount and only for the following bank details:

IBAN: PT50003503170000069320010

BIC SWIFT: CGDIPTPL

 

Check In 3:00 PM


Check Out 12:00 PM

If you wish to extend the check-out time, an additional fee equal to 50% of your room rate will be charged for extensions until 6:00 PM and an additional fee equal to the full room rate for checking-out after 6:00 PM.

Late Check-out is always subject to availability.


Payment Policy:

In order to confirm the booking, will be asked 50% of the total accommodation.
A provisional booking is made for 48 hours or until the confirmation of the booking. After 48 hours, if
there has been no payment, the reservation remains pending and therefore can be booked by another customer.

We do not accept checks.

Cancellation and No Show Policy
 
Change reservation dates:
 
You will not be charged any additional cost for the transfer of the booking date, only the eventual difference in price between one period and another, observing the following deadlines: 60 days in advance of arrival date. After the deadline will be charged 50% of the total accommodation.

Obs .: Always according to the availability of hotel vacancies.

Booking cancellation:

Guests can cancel their bookings free of charge up to 60 days in advance of arrival date. The return of the amount paid will be full.
In case of cancellation after 60 days prior to arrival will be charged 50% of the total accommodation.

 

Withdrawal without cancellation - "No show":

Non-attendance without prior notice, the scheduled date of arrival will be considered "no show" (withdrawal without cancellation). The vacancy will remain available for 24 hours from the time of entry. After this period the booking will be canceled (with retention of the total amount paid), offering the vacancy to another interested. No refund of the amount paid.
 
Withdrawal after entry:

The withdrawal of stay on arrival or after entering the hotel, as well as the early departure for any reason will not be entitled to any refund, cash refund or credit of new daily, resulting in the total loss of the amount paid.